Question 1

HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?

Accepted Answer

Our official delivery partner is TCS Courier. Delivery in Lahore in 2 days. Other regions 2-4 days.

Question 2

HOW MUCH WARRANTY ON PRODUCTS?

Accepted Answer

We provide 7 days warranty to our customer. Warranty can be claimed if you receive a faulty piece or something is not what is described. All items are checked before dispatched so no issue will arise at first place.

Question 3

HOW DO I CHANGE MY SHIPPING ADDRESS?

Accepted Answer

Please whatsapp at 0318 4635751 to update your shipping address

Question 4

HOW DO I TRACK THE STATUS OF MY ORDER?

Accepted Answer

<form class="woocommerce-form woocommerce-form-track-order track_order" action="https://arinso.live/order-tracking-form/" method="post"><p>You will receive tracking ID and shipping updates via sms.</p><p>To track your order please enter your Order ID in the box below and press the &#8220;Track&#8221; button. This was given to you on your receipt and in the confirmation email you should have received.</p><p class="form-row form-row-first"><label for="orderid">Order ID</label> <input id="orderid" class="input-text" name="orderid" type="text" value="" placeholder="Found in your order confirmation email." /></p><p class="form-row form-row-last"><label for="order_email">Billing email</label> <input id="order_email" class="input-text" name="order_email" type="text" value="" placeholder="Email you used during checkout." /></p><div class="clear"> </div><p class="form-row"><button class="button" name="track" type="submit" value="Track">Track</button></p><p><input id="woocommerce-order-tracking-nonce" name="woocommerce-order-tracking-nonce" type="hidden" value="4861ae1f08" /><input name="_wp_http_referer" type="hidden" value="/order-tracking-form/" /></p></form>

Question 5

WILL YOU KEEP MY CREDIT CARD INFORMATION ON FILE?

Accepted Answer

<form class="woocommerce-form woocommerce-form-track-order track_order" action="https://arinso.live/order-tracking-form/" method="post"><p>All customer data is used only to process your order. Credit card information is not stored on our server but securely paid via Bykea Cash.</p><p><input id="woocommerce-order-tracking-nonce" name="woocommerce-order-tracking-nonce" type="hidden" value="4861ae1f08" /><input name="_wp_http_referer" type="hidden" value="/order-tracking-form/" /></p></form>

Question 6

HELP! YOU ARE NOT REPLYING ON WHATSAPP?

Accepted Answer

<form class="woocommerce-form woocommerce-form-track-order track_order" action="https://arinso.live/order-tracking-form/" method="post"><p>We receive hundreds of queries on our social media channels. We always reply to every query. If you query remains unanswered, please email to manager @ arinso.shop@gmail.com</p><p><input id="woocommerce-order-tracking-nonce" name="woocommerce-order-tracking-nonce" type="hidden" value="4861ae1f08" /><input name="_wp_http_referer" type="hidden" value="/order-tracking-form/" /></p></form>

Question 7

WILL MY ITEMS COME IN ONE PACKAGE?

Accepted Answer

<form class="woocommerce-form woocommerce-form-track-order track_order" action="https://arinso.live/order-tracking-form/" method="post"><p>All of your items will come in single packaging unless you instruct us otherwise.</p><p><input id="woocommerce-order-tracking-nonce" name="woocommerce-order-tracking-nonce" type="hidden" value="4861ae1f08" /><input name="_wp_http_referer" type="hidden" value="/order-tracking-form/" /></p></form>

Common purchase queries answered

Orders and Shipping

If you need to swap an item

Returns and Exchanges

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